Engagement Delivery Manager at Salesforce

Ammar Bhaisaheb

Master of Science (MS) | Project Management Professional (PMP) | Program Management Professional (PgMP) | Certified Information Systems Security Professional (CISSP) | SAFe Agilist | Certified SAFe Product Owner and Advanced Scrum Master | Certified Scrum Master (CSM) | Certified Scrum Professional (CSP) | ITIL | PMI-Agile Certified Practitioner | 6x Salesforce Certified (Administrator, Service Cloud Consultant, Business Analyst, OmniStudio Consultant, Advanced Administrator, Sales Cloud Consultant)

About Me

Hello, I’m Ammar Bhaisaheb. I am an experienced Project and Program Management Professional specializing in managing large scale enterprise wide project and program implementations (from initiation through closing).

Over the past few years I have successfully planned, managed, and implemented various multi-million dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains for various public and private sector clients.

My most recent projects include successful implementation of the following multi-million dollar initiatives;

⦁ Texas Unified Licensure Information Portal (TULIP) at Texas Health and Human Services Commission (HHSC)
⦁ Waiver, Survey and Certification (WSC) portal at HHSC
⦁ Complaint and Incident Intake (CII) portal at HHSC
⦁ Resident Death Reporting at HHSC
⦁ Policy, Rules and Curriculum (PRC) portal at HHSC
⦁ Federally mandated International Classification of Diseases (ICD) transformation from ICD-9 to ICD-10 codes for the State of Wisconsin
⦁ Consolidation of more than 25 Regulatory Services applications into a single roles-based Salesforce system at the Texas Department of Aging and Disability Services (DADS).

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Years Of Experience
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Percent ROI over 5 years span for most projects
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Systems and Applications Development

Deliverables

Business Case
Statement of Work
Stakeholder Register
Benefits Management Plan
Program Management Plan
Project Management Plan
Risk And Issue Register
Request For Proposal (RFP)
Project Charter
Work Breakdown Structure
Change Management Plan
Budget Management Plan

Achievements

Project Management Professional
Product Owner
Itil Foundation
Pmi Agile Certified Practitioner
Certified Scrum Professional
Certified Scrum Master (CSM)
Salesforce Administrator
Safe Agilist
Advanced Scrum Master
Program Management Professional

Skills

Project Management Professional
100%
Product Owner
100%
Itil Foundation
100%
Pmi Agile Certified Practitioner
100%
Certified Scrum Professional
100%
Certified Scrum Master (CSM)
100%
Salesforce Administrator
100%
Safe Agilist
100%
Advanced Scrum Master
100%
Program Management Professional
100%

Tools

Microsoft Project
Salesforce (Classic and Lightning)
Microsoft Office
Microsoft Visio
Jira
Tableau
Microsoft Versa Regulation
HP Application Management Cycle
Microsoft Sharepoint
Power BI and Reporting Tools

Feedback and Recommendations

I have known Ammar for a number of years. He is very diligent and knowledgeable exhibiting Leadership for the state. Ammar is a great project manager who goes out of his way to ensure customer issues are addressed timely and accurately even when it means working into the wee hours of the night and figuring out issues. He is enthusiastic and is a great problem solver. His leadership ability is reflected in the success of his projects. He is dedicated to turning out a quality project while being generous with his coworkers and bringing a lot of positive energy.

Chris Bunton
Director Infrastructure Operations Services/Cyber Security CISO at Texas Workforce Commission

Ammar is one of the most professional and competent Senior Project Managers that I have had the pleasure of working with over the past few years. His ability to successfully manage large-scale project programs with a multitude of stakeholders is attributed to his strong Project Management expertise, calm disposition, and drive for providing quality and excellence. Customers are highly satisfied and feel confident knowing that Ammar is looking out for their best interests as he manages multimillion dollar projects. I highly recommend Ammar without hesitation.

Rita Abdeladim
Senior Project/Program/Portfolio Manager at Abdeladim and Associates

Ammar is a fantastic project manager. His ability to lead his team is reflected in the success of his projects. In my years of working with Ammar I learned much from him. He is dedicated to turning out a quality project while being generous with his coworkers. Ammar is the real deal!

Cherri Schmidt
Director – Substance Abuse Disorder and Professional Licensing Compliance

Ammar was a Project Manager on my PMO team at the Department of Aging and Disability Services for several years. He is talented, professional, and does an outstanding job. He went above and beyond to provide quality service to his customers and working with him was always a pleasure. I would recommend him without qualification.

Jamie Bindock
IT Manager, Project Manager Office (PMO) at Texas Workforce Commission

Ammar is a truly remarkable project manager. His planning and organizational skills are phenomenal. These skills are complimented by his leadership – he leads by example.
As a member of his team for several years, I learned how to implement a project on time and within budget. Ammar’s strong emotional intelligence encouraged us to do our best and we excelled.

Susan Wilson
Project Manager at Texas Health and Human Services

Client and Vendors